Every once in a while, we get a phone call from a long time customer asking us about their order history. Often, what we have in our customer database doesn't match with their own computer records. How can this happen? If you use a search engine like Google, Yahoo and others, every time you search for terms like "Aquasana Canada", or "Aquasana water filters", many results are returned. Some of those websites may advertise as "Aquasana Canada", and as long as they legally sell Aquasana® filters, they have every right to use the Aquasana® name in their ads. That doesn't necessarily mean they're AquasanaCanada.com.
If you wish to continue buying your replacement cartridges from us and continue to receive our service, please make sure that the search result you select says
   AquasanaCanada.com
Better yet, simply type aquasanacanada.com in the address box of your browser and press 'Enter'. That way, you will go directly to our website, bypassing Google completely. Bookmark our site, and use your bookmark (Internet Explorer calls it a "Favorite") to safely reach our website when you're ready to make your next purchase.